MonsterTravel

1. What exactly do I get after paying for the trip-planning service?

You will receive a fully customized travel plan based on your preferences, including: - Day-by-day itinerary - Recommended attractions, activities, and routes - Local restaurant suggestions - Transportation tips - Tickets and reservation guidance - A ready-to-use map (Google Maps / Amap marked version) - Direct WhatsApp support for questions Your planner will reach out to you on WhatsApp shortly after your purchase.

2. How long does it take to receive my travel plan?

Usually 24 hours. For multi day itineraries, it may take up to 48 hours. If you need something urgently, message us on WhatsApp—we can prioritize your request.

3. Do I need to know Chinese to travel in China?

Not at all! Our service is built specifically for travelers who don’t speak Chinese. We provide: - English names - Address in both English and Chinese - Call Taxi for you(not in base plan) - Rental Services if possible (not in base plan) - Ticket purchases(not in base plan) - Reservations(not in base plan) - Restaurant recommendation/must try food with English notes - Assistance via WhatsApp at any time You’ll be totally fine traveling without speaking the language.

4. I don’t know my exact dates yet. Can I still purchase?

Yes! You can buy now and redeem the service anytime in the future. Just send us your order number on WhatsApp when you're ready to plan.

5. What if my plans change after receiving the itinerary?

We provide one free revision, including: - Changing dates - Adjusting pace - Updating restaurant or activity preferences After that, additional revisions are available with a small fee.

6. Can I get a refund?

If we haven’t started working on your itinerary yet, you may request a full refund(it may take some time usually within a week). Once we begin planning, refunds are no longer available since the service is customized and manually completed.

1. What exactly do I get after paying for the trip-planning service?

You will receive a fully customized travel plan based on your preferences, including: - Day-by-day itinerary - Recommended attractions, activities, and routes - Local restaurant suggestions - Transportation tips - Tickets and reservation guidance - A ready-to-use map (Google Maps / Amap marked version) - Direct WhatsApp support for questions Your planner will reach out to you on WhatsApp shortly after your purchase.

2. How long does it take to receive my travel plan?

Usually 24 hours. For multi day itineraries, it may take up to 48 hours. If you need something urgently, message us on WhatsApp—we can prioritize your request.

3. Do I need to know Chinese to travel in China?

Not at all! Our service is built specifically for travelers who don’t speak Chinese. We provide: - English names - Address in both English and Chinese - Call Taxi for you(not in base plan) - Rental Services if possible (not in base plan) - Ticket purchases(not in base plan) - Reservations(not in base plan) - Restaurant recommendation/must try food with English notes - Assistance via WhatsApp at any time You’ll be totally fine traveling without speaking the language.

4. I don’t know my exact dates yet. Can I still purchase?

Yes! You can buy now and redeem the service anytime in the future. Just send us your order number on WhatsApp when you're ready to plan.

5. What if my plans change after receiving the itinerary?

We provide one free revision, including: - Changing dates - Adjusting pace - Updating restaurant or activity preferences After that, additional revisions are available with a small fee.

6. Can I get a refund?

If we haven’t started working on your itinerary yet, you may request a full refund(it may take some time usually within a week). Once we begin planning, refunds are no longer available since the service is customized and manually completed.

1. What exactly do I get after paying for the trip-planning service?

You will receive a fully customized travel plan based on your preferences, including: - Day-by-day itinerary - Recommended attractions, activities, and routes - Local restaurant suggestions - Transportation tips - Tickets and reservation guidance - A ready-to-use map (Google Maps / Amap marked version) - Direct WhatsApp support for questions Your planner will reach out to you on WhatsApp shortly after your purchase.

2. How long does it take to receive my travel plan?

Usually 24 hours. For multi day itineraries, it may take up to 48 hours. If you need something urgently, message us on WhatsApp—we can prioritize your request.

3. Do I need to know Chinese to travel in China?

Not at all! Our service is built specifically for travelers who don’t speak Chinese. We provide: - English names - Address in both English and Chinese - Call Taxi for you(not in base plan) - Rental Services if possible (not in base plan) - Ticket purchases(not in base plan) - Reservations(not in base plan) - Restaurant recommendation/must try food with English notes - Assistance via WhatsApp at any time You’ll be totally fine traveling without speaking the language.

4. I don’t know my exact dates yet. Can I still purchase?

Yes! You can buy now and redeem the service anytime in the future. Just send us your order number on WhatsApp when you're ready to plan.

5. What if my plans change after receiving the itinerary?

We provide one free revision, including: - Changing dates - Adjusting pace - Updating restaurant or activity preferences After that, additional revisions are available with a small fee.

6. Can I get a refund?

If we haven’t started working on your itinerary yet, you may request a full refund(it may take some time usually within a week). Once we begin planning, refunds are no longer available since the service is customized and manually completed.

7. Is this an AI service or human service?

95% Human with AI assistance AI does not count on your trip for you, but Monster Travel does. We Monster Travel are a group of enthusiasts who understand and love to share the city we live in.

8. What cities do you support?

We currently plan trips for: - Chengdu/Sichuan - Chongqing(coming soon) - Xi’an(coming soon) - Shanghai(coming soon) - Beijing(coming soon) - Guilin / (coming soon) - Yunnan(coming soon) - Guizhou(coming soon) - Guangxi(coming soon) - - (More cities coming soon…) If your city isn’t listed, message us—we can still check availability.

9. How do I contact you?

After purchasing, you will receive an email with instructions. You can reach us anytime via WhatsApp: 👉 wa.me/16268183495 You can also reply to any of our emails.

10. Do you book hotels or tickets for me?

We currently do not book on your behalf(not in base plan), but we: - Recommend the best hotels based on your style and budget - Provide direct booking links - Tell you the best times to book - Show you how to purchase attraction or train tickets easily

11. Is my trip plan suitable for elderly / children / solo travelers?

Absolutely! We design itineraries for all types of travelers, including: - Families - Couples - Parents with kids - Solo travelers - Elderly travelers - First-time travelers to China - Adventurers or culture lovers We tailor everything to your needs.

12. My WhatsApp number is different from the number I entered—what should I do?

No worries. Just message us directly on WhatsApp and send your order number. We will link your purchase manually.

7. Is this an AI service or human service?

95% Human with AI assistance AI does not count on your trip for you, but Monster Travel does. We Monster Travel are a group of enthusiasts who understand and love to share the city we live in.

8. What cities do you support?

We currently plan trips for: - Chengdu/Sichuan - Chongqing(coming soon) - Xi’an(coming soon) - Shanghai(coming soon) - Beijing(coming soon) - Guilin / (coming soon) - Yunnan(coming soon) - Guizhou(coming soon) - Guangxi(coming soon) - - (More cities coming soon…) If your city isn’t listed, message us—we can still check availability.

9. How do I contact you?

After purchasing, you will receive an email with instructions. You can reach us anytime via WhatsApp: 👉 wa.me/16268183495 You can also reply to any of our emails.

10. Do you book hotels or tickets for me?

We currently do not book on your behalf(not in base plan), but we: - Recommend the best hotels based on your style and budget - Provide direct booking links - Tell you the best times to book - Show you how to purchase attraction or train tickets easily

11. Is my trip plan suitable for elderly / children / solo travelers?

Absolutely! We design itineraries for all types of travelers, including: - Families - Couples - Parents with kids - Solo travelers - Elderly travelers - First-time travelers to China - Adventurers or culture lovers We tailor everything to your needs.

12. My WhatsApp number is different from the number I entered—what should I do?

No worries. Just message us directly on WhatsApp and send your order number. We will link your purchase manually.

7. Is this an AI service or human service?

95% Human with AI assistance AI does not count on your trip for you, but Monster Travel does. We Monster Travel are a group of enthusiasts who understand and love to share the city we live in.

8. What cities do you support?

We currently plan trips for: - Chengdu/Sichuan - Chongqing(coming soon) - Xi’an(coming soon) - Shanghai(coming soon) - Beijing(coming soon) - Guilin / (coming soon) - Yunnan(coming soon) - Guizhou(coming soon) - Guangxi(coming soon) - - (More cities coming soon…) If your city isn’t listed, message us—we can still check availability.

9. How do I contact you?

After purchasing, you will receive an email with instructions. You can reach us anytime via WhatsApp: 👉 wa.me/16268183495 You can also reply to any of our emails.

10. Do you book hotels or tickets for me?

We currently do not book on your behalf(not in base plan), but we: - Recommend the best hotels based on your style and budget - Provide direct booking links - Tell you the best times to book - Show you how to purchase attraction or train tickets easily

11. Is my trip plan suitable for elderly / children / solo travelers?

Absolutely! We design itineraries for all types of travelers, including: - Families - Couples - Parents with kids - Solo travelers - Elderly travelers - First-time travelers to China - Adventurers or culture lovers We tailor everything to your needs.

12. My WhatsApp number is different from the number I entered—what should I do?

No worries. Just message us directly on WhatsApp and send your order number. We will link your purchase manually.

FAQ

For International Users Visiting China

FAQ

For International Users Visiting China

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